OnDemand Help

 

GENERAL COMMENTS · Phone: 212-871-8290 (comments only—not for customer support)


CUSTOMER SUPPORT:

 

PLEASE READ THE FAQ FIRST!  Before you call or email for help, please read the FAQ.  It contains many guides to help you with most common questions, like "How do I get a new password?" and "How do I hear the stream?" and "How do I cancel my account?"  Please read the FAQ here.

 

· Email: If you need technical or billing help, you can send us an email.

aarsupport@gmail.com

 


· Phone: (OnDemand Customers only) Please leave a message that includes your problem, phone number, the best time to call back, and your OnDemand/Premium username.

(646)-873-8720

 


· Chat: If you need immediate help, someone may be available via instant messenger. Please use the following screen names:

AOL IM screen name: bobdaap

Yahoo Messenger screen name: bobdaap